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Last 7 days

Total Contacts

New Contacts

Average response time (Minutes)

Average first response time by admins (Minutes)

Average response time by admins (Minutes)

Average duration of a conversation (Minutes)

Admins

Messages received by the bot

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Messages sent by Human/bot

Conversations moved to human/bot

Unique conversations by admins

Messages sent by admins

All contacts by channel

New contacts by channel

New Contacts by Source

Assigned conversations by admins

Assigned conversations

Follow Up conversations

Archived conversations

Blocked conversations

All contacts by country

New contacts by country

Earnings by date

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Email

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Sent

Delivered

Opened

Clicked

SMS

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Delivered

Failed or Undelivered

Total Contacts by Sources

New Contacts by Gender

Total sessions via Ref Parameter

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Total sessions

Total unique sessions

New Contacts by Language

Custom Events

Name Total Unique
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